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About ProFloAI

Built by people
who get it.

ProFloAI is a Melbourne-based AI automation agency built for one kind of business: the Australian service business that runs on bookings and can't afford to miss a single lead.

Our Story

We built the system
we wished existed.

Every business in Australia is told to invest in marketing. Google Ads, Instagram, SEO — spend money getting people to find you. And then? Nothing. The lead arrives at 9pm on a Sunday, it hits an unanswered inbox, and by the time someone picks it up on Monday morning, they've already signed with a competitor who replied in 5 minutes.

ProFloAI closes that gap permanently. We build AI systems that respond to every single enquiry — chat, SMS, DMs, phone calls — in under 60 seconds, 24 hours a day. They qualify the lead, answer the questions, and book the appointment. All without any human involvement.

We're based in Melbourne. We build fast, we deliver in 5 days, and we stand behind every system we build with a 30-day money-back guarantee. If it doesn't work, we refund the setup fee. We've never had to.

What We Stand For
⚡
Speed over perfection
Live in 5 days. Real results in week one. We'd rather you see the system working than wait for another meeting.
🎯
Built for your industry
Not a generic chatbot. An AI trained specifically on dental, real estate, trades, allied health — the language, the FAQs, the nuances.
📊
Results you can see
Weekly ROI report every Monday. You know exactly how many leads, bookings, and dollars the system generated.
🛡️
Guaranteed or refunded
30-day money-back guarantee on setup fees. If you don't see more bookings in month one, we refund. No exceptions, no awkward conversations.
Our Process

From first call to first
AI-booked appointment.

01
📋
Discovery Call

45 minutes. We learn your business, your clients, your booking process, and exactly where leads are currently falling through. Completely free. Zero commitment.

02
🔧
Build & Train

You fill in a 30-minute onboarding form. We build and train your AI on your services, pricing, tone, and FAQ knowledge. All integrations connected. Takes 3–4 days.

03
🚀
Review & Go Live

Zoom walkthrough. You watch the AI handle real test scenarios. Two rounds of adjustments. We go live only when you're 100% satisfied. Intensive monitoring in week one.

04
📈
Grow & Optimise

Weekly ROI report every Monday. Monthly strategy call. Continuous AI tuning from real conversations. We grow the system as your business grows.

Call 1 — Discovery (Free)
What happens on your first call
No slides, no sales deck. Just an honest 30-minute conversation about your business.
  • Map your current lead flow end-to-end
  • Identify where bookings are falling through
  • Honest recommendation on whether AI is the right fit
  • Package recommendation if we proceed
  • Clear go-live timeline confirmed
Call 2 — Go-Live Walkthrough
What happens on your go-live call
Zoom call where you see your AI working in real time before anything goes live.
  • Live demo with your actual business scenarios
  • Adjust tone, responses, escalation rules
  • Test edge cases (unusual enquiries, complex situations)
  • Final approval from you before going live
  • First week monitoring walkthrough and check-in
Client Results

What our clients
actually say.

Three real clients. Three real results. All within the first 30 days of going live.

★★★★★
"We were spending $6k a month on Google Ads and losing leads every evening when the phones closed. Month one with ProFloAI we had 11 extra new patient bookings. The system paid for itself in the first week."
Dr. Marcus Webb
Principal Dentist · South Melbourne Dental
★★★★★
"Our Instagram DMs were a graveyard of unanswered enquiries. ProFloAI built us an AI that responds instantly, sends our treatment menu, and books consultations. I woke up to 4 new bookings on a Sunday."
Sienna Park
Owner · Radiance Aesthetics, Toorak
★★★★★
"Real estate leads go cold in minutes. My contact-to-meeting rate has gone from 28% to 64% since ProFloAI went live. The website they built looks better than anything I've seen, for a fraction of the cost."
James Okafor
Licensed Agent · Okafor Property, Hawthorn
Technology

What we build
your system with.

Enterprise-grade AI tools, made accessible for Australian small businesses. Everything is hosted in Australia and complies with Australian privacy law.

🧠
Claude API
Primary AI
🤖
GPT-4o
Secondary AI
🎙
Synthflow AI
Voice AI
📱
Twilio
SMS & Voice
⚙️
Make.com
Automation
🔧
n8n
Workflows
📊
Looker Studio
Dashboards
🌐
Netlify
Hosting (AU)
FAQ

Every question,
answered honestly.

Don't see your question here? Book a free call — we'll answer anything specific to your business.

Book a Free Call →
No. We train your AI on your business's specific language, tone, and personality. Your clients won't know it's an AI unless you tell them — and we've found it makes no difference to booking rates either way. 100% human escalation is built in for complex or sensitive situations.
Most clients go live within 5 business days. You fill in a 30-minute onboarding form. We handle everything else — building the AI, connecting your channels, integrating your calendar, and testing before launch. You review and approve before anything goes live.
We integrate with Cliniko, Dental4Windows, Mindbody, Timely, Google Calendar, Calendly, Jobber, ServiceM8, Rex, AgentBox, HubSpot, Clio, Jane App, Halaxy, Xero, Stripe, and most others. If you use something not on this list, ask us — we'll almost certainly support it.
No lock-in contracts. 3-month minimum term, then cancel with 30 days notice at any time. We also offer a 30-day money-back guarantee on all setup fees — if you don't see measurably more bookings in month one, we refund it. We've never had to issue one.
Your AI knows its limits. When a query is too complex, sensitive, or outside its training, it tells the client a real person will follow up — and sends you an instant notification. The AI handles 80–90% of enquiries. You only deal with the ones that actually need you.
Yes, completely. You have a live dashboard showing every conversation in real time. You also receive a weekly ROI report every Monday covering leads received, bookings made, and estimated revenue generated. Full transparency, always.
Does your receptionist work at 10pm when someone finds you on Google after dinner? Does she respond in under 60 seconds to every Instagram DM simultaneously? This doesn't replace her — it captures the leads she never even sees. She handles everything in-person and complex. The AI handles after-hours, overflow, and the moments when she's busy with another client.
What you tried was almost certainly a scripted decision-tree bot — a FAQ page with buttons. When the question didn't match exactly, it failed. What we build is five generations ahead of that. It uses large language model AI that understands natural language, holds a real conversation, handles unexpected questions, and knows when to escalate. The chat widget on this site is exactly what we'd build for you — try it and feel the difference.
Yes. All data is hosted on Australian servers. We comply with Australian Privacy Principles. Client data never leaves Australia. For healthcare clients, we build with AHPRA compliance in mind. For legal, client confidentiality is built into every escalation flow.
Yes — all across Australia. Discovery calls and walkthroughs are done via Zoom. The AI systems work anywhere in the country. We have a Melbourne base but no geographic restriction.

Still have questions?
Let's talk.

30 minutes, completely free. No commitment, no scripts, no pressure. Just an honest conversation about whether ProFloAI is the right fit for your business.

Book My Free Discovery Call
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